Privacy Policy
Last updated: September 2026. This policy explains how ICITSUPPORT handles information from visitors and clients.
Information we collect
We collect information you provide directly, such as your name, business name, email address, phone number, and project details submitted through our intake form. We also collect basic technical information automatically, including browser type, IP address, pages visited, and referring URLs, to help us understand website usage and improve performance.
How we use your information
We use your information to respond to intake requests, provide managed IT and related services, communicate about projects, invoice for services, and improve our website and offerings. We do not sell your personal information to third parties. We only share information with service providers who help us operate our business, and only when necessary.
Data retention & security
We retain client and intake information for as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No online transmission or storage system can be guaranteed 100% secure.
Your choices
You may request access to, correction of, or deletion of your personal information by contacting us at the email below. You can also opt out of marketing communications at any time by following the unsubscribe instructions in the message or contacting us directly.
Cookies & tracking
Our website may use cookies and similar technologies to maintain session state and analyze traffic. You can control cookies through your browser settings. Disabling cookies may affect some website features.
Third-party services
We use trusted third-party services for hosting, email delivery, analytics, and form processing. These providers have their own privacy policies and access only the information required to perform their functions on our behalf.
Children's privacy
Our services are directed to businesses and are not intended for children under 16. We do not knowingly collect personal information from children under 16.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated effective date.
Contact us
For privacy questions or requests about your information, contact cxaisongkham@icitsupport.com.